In short

  • Competitive pressures, increased customer expectations, and globalized markets require a strategic response that lets you address today’s challenges and benefit from the many new opportunities.

    Success in the digital world is about agility. Today’s markets are changing faster than ever before, and competitive companies are constantly looking for ways to find and stay on the leading edge. In a landscape marked by continual reinvention, we bring the urgency and energy to turn digital strategy into reality – now.

    IMG uses digital technologies and innovation to help companies like yours re-envision their business so they can become high-performing organizations that deliver the best possible value to their customers. We help you transform your business for sustainable success.

    Recent technological advancements bring the potential of digital transformation from the enterprise realm to midmarket companies. Without requiring the kind of budgetary commitments that only your largest competitors can afford, we take advantage of emerging and maturing technologies like mobility, cloud, analytics, IoT, social channels, and big data. We can help you ensure companywide productivity, empower your people to be effective anytime and anywhere, and gain the insight and transparence that drive sound, timely decisions.

    As you innovate your business model and offerings, we design the business systems and processes to make sure you remain in control of the outcomes. We transform your most ambitious and forward-looking goals into efficient, practical realities.

  • In today’s competitive marketplace, you need flexible and agile operations.

    We work alongside you to assist you in developing the strategy you need to transform your enterprise and compete with companies that were born digital.

  • We make strategy reality.

    We partner with you to establish the systems and processes that enable faster, more-agile organizations to run on real-time information.

    We connect and integrate all areas of your digital strategy, so you can transform your products and your customer experience.

  • We have a rigid attitude towards compliance with our Code of Ethics and Code of Conduct.
  • Our decisions are based on facts, objectively considered.
  • Our firm is kept in adjustment with the forces at work in its environment.
  • Our people are judged on the basis of their performance, not on personality, education, or personal traits and skills.
  • Our firm is administered with a sense of competitive urgency.
  • Integrity | We do the right thing regardless of the consequences.
  • Pursuit of Excellence | We continually strive to exceed the expectations of our people and our clients.
  • Accountability | We take responsibility for individual and collective actions.
  • Collaboration | We work together to achieve collective and individual goals.
  • Passion | Our energy and enthusiasm are contagious. We are inspired to make a lasting impact.

There is no digitalization and no digital transformation without digitization (of paper and processes).


Digital business as catalyst for change

greythinDigital transformation – the use of technology to radically improve performance or reach of enterprises – is a hot topic for companies across the globe. Executives in all industries are using digital advances such as analytics, mobility, social media and smart embedded devices – and improving their use of traditional technologies such as ERP – to change customer relationships, internal processes, and value propositions. Other executives, seeing how fast digital technology disrupted media industries in the past decade, know they need to pay attention to changes in their industries now.


Three terms that cause confusion


Digitization and digitalization are two conceptual terms that are closely associated and often used interchangeably in a broad range of literatures. But there's a difference.

Digitization is the automation of existing manual and paper-based processes, enabled by the digitization of information; from an analog to a digital format.


Digitalization means turning interactions, communications, business functions and business models into (more) digital ones which often boils down to a mix of digital and physical as in omnichannel customer service, integrated marketing or smart manufacturing with a mix of autonomous, semi-autonomous and manual operations.

Digital transformation

Digital transformation means the use of digital technologies and of data (digitized and natively digital) in order to create revenue, improve business, replace/transform business processes (not simply digitizing them) and create an environment for digital business, whereby digital information is at the core.


Industry 4.0

Industry 4.0 is the technological revolution that has made it possible to collect and analyse data across machines thus enabling fast, flexible and efficient processes to produce high quality goods at lower costs. At its broadest level, Industry 4.0 portends a shift not only in how companies would operate and goods would be produced, but how ecosystems—the suppliers, customers, regulatory considerations, investors, and other third-party experts and influencers—would function and interact.

Industry 4.0 has raised high expectations, but not all have been met. Nonetheless, a handful of manufacturers have discovered numerous applications for Industry 4.0 and are reaping the benefits. Implementing Industry 4.0 is a process that could take years, and more applications will develop as technologies mature further. This will build the organizational and technical muscle to tackle more ambitious projects in the future, such as the complete integration of data throughout the product life cycle.

Digital Transformation

The Industry 4.0 technologies include: Artificial Intelligence (AI), Internet of things (IoT), Blockchain, Virtual/Augmented reality (VR/AR), 3D printing, Drones, Autonomous vehicles and Wearables among others.


Focus on the business impact of technology rather than implementation of new, but not business-driven systems !

greythinAn effective, well-managed digital and especially IT infrastructure is one of the most valuable business advantages an organization can secure. The right technology, implemented properly, appropriately managed and monitored, can lead to significant gains in growth and efficiency. It is essential to get sound business advice to ensure technology risks are managed.

IMG has a pragmatic approach. We create a digital agenda around 7 core initiatives – designed to speed time-to-value. It spans strategy and experimentation through to transformation leadership and performance delivery.

Our approach combines business and technology expertise and accelerates the passage from idea to implementation.

  • Developing an appropriate Digitization and IT strategy: We work with you to develop a clear digital strategy that fully supports your business objectives.
  • Customer experience and marketing: Redefine customer experience to boost loyalty, reduce cost-to-serve and streamline growth.
  • Digital organization: Empower your organization and workforce to lead in a virtualised world.
  • Business analytics and data science: Inspire innovation and generate new revenue and profit with analytics.
  • Digital business design: Envision a step-change in business and operational models to master new value chains for digital engagement and deliver.
  • Digital technology strategy: Ensure that technology strategy supports your digital strategy - becoming the foundation of success.
  • Governance, risk and compliance: Protect your brand, your reputation and your customers from regulatory or security breach.



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